Terms and conditionsThese are the general terms and conditions of Campodoor Camping, Travel & Outdoor
Business and visiting address: Europaweg 1, 7903 TD, Hoogeveen, The Netherlands
Telephone number: +31 618799003
Monday from 1 pm to 5 pm
Tuesday to Friday 10am to 12pm and 1pm to 5pm
Saturday 9am to 4pm
Email address: firstname.lastname@example.org
Chamber of Commerce number: 56624921
VAT identification number: NL001413965B12
Table of contents:
Article 1 - Definitions
Article 2 - Applicability
Article 3 - The offer
Article 4 - The agreement
Article 5 - Right of withdrawal
Article 6 - The price
Article 7 - Compliance and warranty
Article 8 - Delivery and implementation
Article 9 - Payment
Article 10 - Liability
Article 11 - Disputes
In these conditions the following terms have the following meanings:
Reflection period: the period within which the consumer can exercise his right of withdrawal;
Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;
Day: working day
Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;
Entrepreneur: Campodoor Camping, Travel & Outdoor that offers remote products to consumers;
Distance contract: an agreement whereby, within the framework of a system for distance selling of products organized by the entrepreneur, up to and including the conclusion of the contract, use is exclusively made of one or more techniques for distance communication;
These general terms and conditions apply to every offer from the Entrepreneur and to any distance contract concluded between the Entrepreneur and the Consumer.
In the event that specific product conditions apply in addition to these general terms and conditions, the Consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting general terms and conditions.
Any deviations from these general terms and conditions are only valid if expressly agreed in writing.
3. The offer
If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
Each offer contains a description with the main characteristics of the products offered that is sufficiently detailed to allow a proper assessment of the offer by the Consumer.
Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
A composite quotation does not oblige the Entrepreneur to deliver part of the items included in the offer at a corresponding part of the stated price.
Offers do not automatically apply to repeat orders.
4. The distance contract
The agreement is concluded, subject to the provisions of paragraph 3, when the Consumer accepts the offer and meets the corresponding conditions.
If the Consumer has accepted the offer electronically, the Entrepreneur will electronically confirm receipt of the offer as soon as possible. As long as the receipt of this acceptance has not been confirmed by the Entrepreneur, the Consumer can terminate the agreement.
The Entrepreneur can investigate whether the Consumer can meet his payment obligations and all facts and circumstances that are important for a responsible conclusion of the Distance Contract. If, based on this investigation, the Entrepreneur has good reasons not to enter into the Distance Contract, the Entrepreneur is entitled to refuse an order or request or to attach special conditions to the implementation of the Distance Contract.
5. Right of withdrawal
When purchasing products, the Consumer has the option to terminate the Distance Contract without giving any reason during fourteen (14) calendar days. This period commences on the day after receipt of the product by the Consumer or a representative previously designated by the Consumer and announced to the Entrepreneur.
During the reflection period, the Consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the Entrepreneur, in accordance with the reasonable and clear instructions provided by the Entrepreneur.
If the Consumer makes use of his Right of Withdrawal, the costs of returning the product will be at his expense.
If the Consumer has paid an amount to the Entrepreneur, the Entrepreneur will refund this amount as soon as possible, but no later than thirty (30) days after the return or revocation.
6. The price
During the period of validity stated in the offer, the prices of the products offered are guaranteed.
The price of the products mentioned in the offer includes VAT.
If the Entrepreneur agrees on a certain price with the Consumer when concluding the Distance Contract, the Entrepreneur is nevertheless entitled to increase the price if it is the result of changes in VAT rates or other statutory regulations or provisions. Furthermore, the Entrepreneur can offer products whose prices are subject to fluctuations in the financial market and on which the Entrepreneur has no influence, with variable prices. This link to fluctuations and the fact that any prices stated are target prices are stated in the offer.
If a price increase takes place within three months after the conclusion of the distance contract, the Consumer can dissolve the distance contract by means of a written statement, even if the price has been given with reservation, unless:
a. the price increase is the result of statutory regulations or provisions, or
b. it is stipulated that the delivery will take place more than three months after the purchase.
7. Conformity and Warranty
The Entrepreneur guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions and / or government regulations existing on the date of the conclusion of the agreement. If agreed, the Entrepreneur also guarantees that the product is suitable for other uses than normal.
The guarantee referred to in the previous paragraph does not apply if the defect arose as a result of improper or improper use by the Consumer or if, without written permission from the Entrepreneur, the Consumer or third parties have made changes or attempt to make changes to the item. or have used them for purposes for which the case is not intended.
A guarantee provided by the Entrepreneur, manufacturer or importer does not affect the statutory rights and claims that the Consumer can assert against the Entrepreneur under the agreement.
8. Delivery and implementation
The Entrepreneur will take the greatest possible care when receiving and implementing orders for products.
Delivery takes place at the delivery address specified by the Consumer.
The Consumer is obliged to purchase the purchased items at the time when they are available or made available to him.
The Entrepreneur will execute accepted orders expeditiously, but at the latest within 30 days, unless a longer delivery period has been agreed. If delivery is delayed, or if an order cannot or only partially be executed, the Consumer will be notified of this no later than 30 days after he has placed the order. In that case, the Consumer has the right to dissolve the agreement at no cost.
If the Consumer refuses to take delivery or fails to provide information or instructions necessary for the delivery, the products intended for delivery will be stored at the risk of the Consumer after the Entrepreneur has informed him. In that case, the Consumer will owe all additional costs.
If the Entrepreneur needs information from the Consumer in the context of the execution of the agreement, the delivery time starts after the Consumer has made it available to the Entrepreneur.
In case of dissolution in accordance with paragraph 4 of this article, the Entrepreneur will refund the amount that the Consumer has paid as soon as possible, but no later than 30 days after dissolution.
If delivery of an ordered product proves impossible, the Entrepreneur will endeavor to make a replacement article available. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item is being delivered.
The risk of damage and / or loss of products rests with the Entrepreneur until the moment of delivery to the Consumer or a pre-designated representative announced to the Entrepreneur, unless expressly agreed otherwise.
Insofar as no advance payment has been agreed, the amounts owed by the Consumer must be paid within 14 days after the start of the cooling-off period as referred to in Article 5, paragraph 1.
When prepayment has been stipulated, the Consumer cannot assert any rights regarding the execution of the order or service (s) concerned before the stipulated prepayment has taken place.
The Consumer has the duty to immediately report inaccuracies in payment details provided or stated to the Entrepreneur.
If the Consumer is in default or fails to fulfill one or more of his obligations, all reasonable costs incurred in obtaining satisfaction in and out of court will be borne by the Consumer.
If the Consumer remains in default of the timely and / or full payment of a sum of money, the Entrepreneur is entitled to charge extrajudicial costs in accordance with the fixed compensation scheme as referred to in invoices that have remained unpaid 30 days after the invoice date . the Extrajudicial Collection Costs Standards Act and the Extrajudicial Collection Costs Reimbursement Decree with a minimum of € 40.
The liability of the Entrepreneur due to an attributable shortcoming in the fulfillment of the Distance Contract arises only if the Consumer gives the Entrepreneur a formal notice of default as soon as possible, thereby setting a reasonable period to be able to remedy the shortcoming and the Entrepreneur also after that period attributable in the fulfillment of its obligations continues to fall short.
If the Entrepreneur is liable for direct damage, then that liability is limited to a maximum of the amount of the payment to be provided by the Entrepreneur's liability insurer, or, if the liability insurer does not pay out, then the Entrepreneur's liability is limited to the amount of the invoice for the product that led to liability.
The Entrepreneur is not liable for the possible presence of substances prohibited by law in the delivered goods, nor for the ensuing consequences if the Entrepreneur was or could not have been aware of this at the time of delivery.
The Entrepreneur is never liable for damage resulting from advice given.
Direct damage exclusively means:
the reasonable costs for determining the cause and extent of the damage, insofar as the determination relates to damage within the meaning of these conditions;
the reasonable costs incurred to have the defective performance of the Entrepreneur comply with the agreement, unless this defect cannot be attributed to the Entrepreneur;
the reasonable costs incurred to prevent or limit damage, insofar as the Consumer demonstrates that these costs have led to limitation of direct damage as referred to in these general terms and conditions;
The Entrepreneur is never liable for indirect damage, including, for example, consequential damage, loss of enjoyment of a product, accommodation or travel costs in connection with the inability to use the purchased product, costs of contacting the Entrepreneur, costs of to be able to offer products at the business address of the Entrepreneur, missed savings and costs of replacement products.
The limitations of liability for direct damage included in these conditions do not apply if the damage is due to intent or gross negligence of the Entrepreneur or his subordinates.
The Entrepreneur is not liable for damage of any kind, because the Entrepreneur has assumed incorrect and / or incomplete information provided by the Consumer, unless this incorrectness or incompleteness should have been known to the Entrepreneur.
The Entrepreneur is not liable for delay, incorrect or incorrect delivery as a direct or indirect consequence of force majeure. Force majeure is understood to include any circumstance beyond the will and control of the Entrepreneur, which prevents the normal performance of the agreement or makes it more difficult that it cannot reasonably be expected of the Entrepreneur, such as strike, illness and / or excessive absenteeism. , lack of persons, raw materials and / or material, government measures including import and export measures, shortcomings on the part of third parties engaged by the Entrepreneur (including suppliers), defects in and / or damage to means of production, transport obstacles and / or malfunctions in traffic, etc. The Entrepreneur can also invoke force majeure if the circumstance causing the force majeure has occurred after the Entrepreneur should have delivered.
Only Dutch law applies to agreements between the Entrepreneur and the Consumer to which these general terms and conditions apply.